IssueBridge provides you the ability to conduct a text-based search of previous issues and their associated event history. It allows you to have immediate access to facts and information that you obtain during the life of your business operations. While using IssueBridge, you are constantly building value into your organization as you expand your knowledge base.

IssueBridge is easy to use

We made sure the learning curve associated with our product was short because we know how busy project managers and staff are. If you have ever surfed the internet, you will be able to quickly learn and use IssueBridge. Its intuitive interface is similar to many widely used and popular computer programs. Due to the simple UI design, it is easy to conduct issue tracking and defect tracking with IssueBridge.

Change Control and Accountability

IssueBridge allows historical entries to be associated with updated issue status. This provides accountability for the parties involved and anwers to questions like:

● Who?
● When?
● Why?

Centralized Administration

The IssueBridge administration console allows the administrator to quickly and easily

● Manage Current Projects
● Add New Projects
● Manage Current Users
● Add new Users
● Assign users to projects
● Remove users from projects

Proven Reliability

IssueBridge is currently in its 4th year of existence. It has proven itself to provide all its features in a real environment while reducing management costs for the customer.

Email notifications of issue status changes

All of the issues in your project are usually connected in some way, and it's important that each member of your project team be kept up-to-date on the status of the issues that affect their work. It is also vital that the project management staff be given accurate information concerning the status of issues. IssueBridge automatically sends affected parties an email when the status of an issue impacting their productivity is updated. The email shows the issue and its work history, along with the newest information regarding its status.

Ability to assign multiple users to the same issue

IssueBridge provides the ability to assign issues and defects to multiple project members. The web based console indicates which issues are locked or available for acquisition. Team members can acquire unlocked issues and work them. This issue pool concept provides the ability for teammates to assist each other during the issue resolution life cycle. Not only does this project management tool make issue tracking and defect tracking easy, but IssueBridge is also a group productivity tool.

Ability to edit issue description, status, estimated hours and category

As a project management tool, IssueBridge provides many common project management functions. Issues are associated with a status. This is an indication as to where the issue is in the resolution lifecycle. IssueBridge provides the ability to edit and change information about an issue including the category it is defined in, its status, the estimated hours to complete and other descriptive information.

Role and permission driven issue edit ability facilitates effective project management by ensuring that not every team member has the ability to modify every issue. Team members are assigned a role and a set of permissions that will allow them to edit only those issues that they should.

Fully customizable lookup data including roles and permissions, statuses, priorities and categories via the administrative interface

We don't expect a financial institution and an Architectural firm to use the same terminology, so we made sure that IssueBridge is customizable to fit your organization. You are able to modify the default roles, permissions, issue statuses, and issue priorities to best fit your needs.

Time tracking including estimated hours and actual hours

How long you think an issue will take to resolve and how long it actually takes to resolve are often two different things. One of the most important features in IssueBridge is it's time tracking ability. Not only will our software track estimated hours spent on a defect or issue, but also actual hours spent on that defect or issue. This allows you to monitor, on an ongoing basis, what deadlines may be met and which may need to be extended. Not only is this useful to your project management personnel and team members working on a current project, but the time associated with particular issue and defect tracking on one project can be used to provide educated estimates of how long similar tasks will take on future endeavors.

Enhanced reporting features in issue status report

At any time during your project lifecycle you can obtain a report directly from IssueBridge showing the status of issues assigned to various personnel. This is a great report to take to your staff meetings or to send to your supervisors, allowing team members and supervisory personnel to see what is going on. It also provides a glimpse into which of your team members may be overworked and which are underutilized.

Enhanced reporting features to display issue and project costs

How many times have you been involved in a project that was extremely under or over budget? Unfortunately for our project management staff, many times certain issues along the way negatively affect the overall project budget. IssueBridge allows you to view how much each issue along the way costs, thus eliminating the "surprise" factor in budgeting.

Enhanced reporting features including ability to export to HTML, Excel and PDF

IssueBridge now offers you the ability to export your reporting data easily into commonly used file formats such as HTML, Excel, and PDF. This way, you can distribute reports electronically to people who may need the information that you have but do not subscribe to IssueBridge.

File Attachments

IssueBridge allows you to attach files to issues when they are updated. This permits increased information sharing and the ability to integrate IssueBrige with your other software programs. Any type of file can be attached and the files are easily accessible from the IssueBridge interface when viewing issues with attachments. File attachment examples include the following:

● MS Word Documents
● MS Excel Spreadsheets
● MS Powerpoint Presentations
● Visio Diagrams
● PDF Documents
● Source code files (.java, .c, .cpp, .html, etc.)
● Executables (.exe, .bat, .com)
● Plain Text files
● RTF Documents
● CASE Tool files

Ability to transfer issues to other projects

Project Management staff are busy enough without having to re-create the same common issues that may be present in many projects. IssueBridge allows you to take issues from one project and insert them in an entirely different project. This increases productivity by saving data entry time.

Platform Independent and Standards Based

IssueBridge is written entirely in Java pioneered by Sun Microsystems. The IssueBridge system is based on the proven J2EE specification. That means IssueBridge can run on any Java Servlet 2.2 or J2EE complaint application server. You can successfully run our application on any hardware and operating system platform from Windows to the Mainframe!

Enhanced fault tolerance and high availability

We know that you need access to your project management tool all of the time, and especially during peak business hours. We are committed to ensuring that your project team's productivity is never negatively affected by IssueBridge not being readily available. Our system is redundant and results in high availability. We use clustering and J2EE technologies to make sure your project team always has access to their issues.